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Australian Data Archive
Study Information Content
Study TitleKnowledge Worker Research Project, Employee Survey, 1995
Primary InvestigatorFrenkel, S. Donoghue, L. Korczynski, M. Shire, K. Tam, M.
ADA IDau.edu.anu.ada.ddi.00999
AbstractThe Knowledge Worker Research Project is an international study focusing on front-line service and knowledge workers in the banking and telecommunications industries. The aim is to understand how skilled work is effectively organised, supported and managed in order to deliver high performance outcomes. The survey includes respondents from the United States of America, Australia and Japan. Variables include attitudes towards technology, information, creativity, and the kind of skills, learning, training and knowledge that are important. Team work, vertical relations, attitudes to management, conflict management, appraisals, job satisfaction are also covered. Background variables include occupation, years in current job, years in company, hours worked weekly, income, union membership, sex, year of birth, and marital status.
Production Date (documentation)1998-09-30
Bibliographic CitationFrenkel, S., et al. Knowledge Worker Research Project, Employee Survey, 1995 [computer file]. Canberra: Australian Data Archive, The Australian National University, .
CopyrightCopyright © 2005, The Australian National University. All rights reserved.
ContactDr May Tam Department of Sociology University of Hong Kong Pokfulam Hong Kong
Contact AffiliationDepartment of Sociology, University of Hong Kong
Study Scope Content
Topic ClassificationsAustralian studies;Industry, Management;Management and organisation
KeywordsEmployment;Income;Job satisfaction;Management;Occupations;Service industries;Trade Unions
Population (Universe)Front-line service and knowledge workers in the banking and telecommunications industries in the USA, Australia and Japan.
Date of Collection
Start date - Data Collection: 1995-09-01 End date - Data Collection: 1995-09-01
Time Period
Time Period - Start: 1995-09-01 Time Period - End: 1995-09-01
Methodology Content
Sampling ProcedureThe survey attempted to cover the whole relevant workforce of most sites/groups. Where this was not possible, one in two employees were selected at random. Number of units in original sample: 1497
Data Kindsurvey
Data Access Content
Deposit Information Content
DepositorDr May Tam Department of Sociology University of Hong Kong Pokfulam Hong Kong
Deposit Date1998-09-30
Other Content
Mode of Data Collectionself-completion (distribute, mail back) self-completion (mail out, collect)
CommentThe Knowledge Worker Research Project is an international study focusing on front-line service and knowledge workers in the banking and telecommunications industries. The aim is to understand how skilled work is effectively organised, supported and managed in order to deliver high performance outcomes. The survey includes respondents from the United States of America, Australia and Japan. Variables include attitudes towards technology, information, creativity, and the kind of skills, learning, training and knowledge that are important. Team work, vertical relations, attitudes to management, conflict management, appraisals, job satisfaction are also covered. Background variables include occupation, years in current job, years in company, hours worked weekly, income, union membership, sex, year of birth, and marital status.
Study Creation Date2011-04-18 18:34:03 UTC
Bibliographic Citation (documentation)Frenkel, S., et al. Knowledge Worker Research Project, Employee Survey, 1995 [computer file]. Canberra: Australian Data Archive, The Australian National University, .
Copyright (documentation)Copyright © 2005, The Australian National University. All rights reserved.
Producer (documentation)Australian Data Archive
Title (documentation)Knowledge Worker Research Project, Employee Survey, 1995
ADA IDau.edu.anu.ada.ddi.00999
LabelKnowledge Worker Research Project, Employee Survey, 1995
Languageen
ADA Processing LevelLevel 2
Production Date2004-08-27
ADA Study LevelLevel 2
Version ResponsibilityAustralian Data Archive
Time Methodcross-sectional (one-time) study
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Name Val Range Min Val Range Max
infltrn 2.0 5.0
Misc.
Update Creation Date: 2011-08-01 23:00:05 UTC
Study Creation Date: 2011-04-18 18:34:06 UTC
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ADA ID: au.edu.anu.ada.ddi.00999
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influence-work schedule Return to 00999   Arrow_up Arrow_down
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Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
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influence-team goal setting Return to 00999   Arrow_up Arrow_down
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Study Creation Date: 2011-04-18 18:34:06 UTC
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ADA ID: au.edu.anu.ada.ddi.00999
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Study Creation Date: 2011-04-18 18:34:06 UTC
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ADA ID: au.edu.anu.ada.ddi.00999
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influence-work new equipment Return to 00999   Arrow_up Arrow_down
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Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
Data File ID: au.edu.anu.ada.ddi.00999_F1
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ADA ID: au.edu.anu.ada.ddi.00999
Database Study ID: 3194
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influence-new products or services Return to 00999   Arrow_up Arrow_down
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inflprod 1.0 5.0
Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
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ADA ID: au.edu.anu.ada.ddi.00999
Database Study ID: 3194
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influence-promotion decisions Return to 00999   Arrow_up Arrow_down
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Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
Data File ID: au.edu.anu.ada.ddi.00999_F1
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ADA ID: au.edu.anu.ada.ddi.00999
Database Study ID: 3194
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influence-hiring decisions Return to 00999   Arrow_up Arrow_down
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inflhire 1.0 4.0
Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
Data File ID: au.edu.anu.ada.ddi.00999_F1
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ADA ID: au.edu.anu.ada.ddi.00999
Database Study ID: 3194
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change in product Return to 00999   Arrow_up Arrow_down
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Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
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ADA ID: au.edu.anu.ada.ddi.00999
Database Study ID: 3194
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Study Creation Date: 2011-04-18 18:34:06 UTC
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ADA ID: au.edu.anu.ada.ddi.00999
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change in ownership Return to 00999   Arrow_up Arrow_down
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Study Creation Date: 2011-04-18 18:34:06 UTC
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Database Study ID: 3194
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Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
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Database Study ID: 3194
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Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
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ADA ID: au.edu.anu.ada.ddi.00999
Database Study ID: 3194
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Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
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Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
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Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
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Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
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Misc.
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Study Creation Date: 2011-04-18 18:34:06 UTC
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Database Study ID: 3194
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